Foundation for Professional Development

Batho Pele Principles

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Short course

Course type

14 hrs

Study time

Online

Mode of learning

Course overview

The Batho Pele initiative, stemming from the White Paper on the Transformation of the Public Service in 1997, aimed to prioritise people's needs in the South African public sector, particularly in healthcare. This e-learning course targets workers in the healthcare industry and aims to enhance their understanding and implementation of Batho Pele principles and the Patients' Rights Charter. Through modules covering patient experience, attitude, behaviour, and the relationship between principles and rights, participants will develop skills to deliver quality care while considering patients' perspectives. By the end of the course, learners are expected to reflect on their roles in promoting patient-centered care within the framework of Batho Pele and the Patients' Rights Charter, thus contributing to improved healthcare services in South Africa.

You will be assessed through short modular quizzes, and successful completion results in the awarding of a certificate of completion from FPD. You can expect to dedicate approximately 14 hours to immerse yourself in the content and complete the assessment process. Whether you're a novice or an experienced practitioner, this course is tailored to elevate your expertise in Batho Pele Principles. 
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Who is this course for?

South African Healthcare Workers

Required qualification

None

Course level

 Beginner

Develop your professional skills

Why choose this course?

Use this section to highlight the benefits or unique selling points of a course:

  • Comprehensive Curriculum: Covers all key concepts and skills, ensuring a deep and thorough understanding of  Batho Pele Principles. 
  • Expert Developers: Learn from industry leaders and academic experts with years of real-world experience and insight.
  • Flexible Learning Options: Our online courses provide the flexibility and convenience of learning in your own time, from the comfort of your home or office.

About the academic institution

Foundation for Professional Development (FPD) is a South African Private Institution of Higher Education established in October 1997 by the South African Medical Association and has been registered with the DHET since 2002.

580 000+
Students 

27
Years

110
countries

FPD contact info

  shortprog@foundation.co.za
  +27 12345678

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Course Lessons

  • Certificate included

    Upon successful completion of this course, you will receive a certificate of completion from the Foundation for Professional Development, a name synonymous with excellence in professional growth.
Prof
Sarie Human

Prof Sarie Human fully endorses the vision and mission of the ANSA. She shows leadership in both Nursing Education and in the promotion of professional practice for nurses and midwives. She has been actively involved in the facilitation of quality Nursing Education at both the University of Pretoria and the University of South Africa since 1975. She is a strategic-level member of the Tuition Committees at the University of South Africa at Departmental, School, and College and Senate level. She has been consulted by NEIs on curriculation issues to comply with legislative changes. As a member of the South African Nursing Council, she has been a member of the Education Committee as well as the Laws, Practice and Standards Committee since 2009. During this time, she was actively involved in the development of innovative supporting documents to NEIs and education-related documents to enhance effectiveness and quality. Prof Human has completed research at national and international levels and has published extensively in national and international peer-reviewed journals and books. She has successfully supervised more than 30 postgraduate students.

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Student testimonials

FPD is the best learning platform I found so far. I was pleasantly surprised with the possibilities.
- Josh Stobbard
FPD is the best learning platform I found so far. I was pleasantly surprised with the possibilities.
- Josh Stobbard
FPD is the best learning platform I found so far. I was pleasantly surprised with the possibilities.
- Josh Stobbard
Available on mobile and web

Simplest way to online learning

Download the EMGuidance app for learn on the go. Wherever, Whenever. 
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