Communication & Compassion Under Fire
After a gruelling 12-hour shift, Dr. Burger has to inform a large, anxious family that their patriarch has an inoperable tumour.
Her explanation is medically precise but emotionally detached. The family, feeling dismissed and confused, becomes hostile. The confrontation leaves Dr. Burger feeling drained, defeated, and questioning her career. The next day, a formal complaint about her "callous and incompetent communication" was lodged with the hospital administrator.
Complete these CPDs and earn 2 Clinical CPD Points.
Her explanation is medically precise but emotionally detached. The family, feeling dismissed and confused, becomes hostile. The confrontation leaves Dr. Burger feeling drained, defeated, and questioning her career. The next day, a formal complaint about her "callous and incompetent communication" was lodged with the hospital administrator.
Complete these CPDs and earn 2 Clinical CPD Points.
Write your awesome label here.
Why You Should Enrol:
Your clinical skills can save a life, but your communication skills will save your career and your sanity. In medicine, difficult conversations are unavoidable and emotionally taxing. This vital bundle teaches you how to manage conflict and convey compassion effectively, even when you're running on empty.
Protect yourself from complaints, build patient trust, and learn to care for yourself while caring for others.
Protect yourself from complaints, build patient trust, and learn to care for yourself while caring for others.
